5 Ridiculous Questions to Ask a Digital Project Manager

If you haven’t heard, today is the 25th Anniversary of the World Wide Web.

And yet, I’m amazed by the amount of people who still can’t tell if they use a Mac or PC computer.

I’ve mentioned before I’m not much of a people person. I think that’s mostly due to the fact that so many people just don’t even try. In a world where the answer to anything you’re looking for is literally a click away, I’m not surprised that we need sites like these.


But my intent is not to make this a negative post, rather, just to take a moment to laugh at these comical situations. Because really, your computer won’t just blow up on you when you start clicking around (I mean, maybe they did spontaneously combust back in the ’80s, but this is 2014 and we have fancier plastic and aluminum computer casings). Mostly folks just need to get over their fear that their action (or perhaps inaction?) will break the internet. You won’t break the internet, I promise.

I realize I’m a bit of a power user, but I definitely don’t know everything there is to know about the internet. Therefore, I Google it.

So without further ado, here are my top 5 ridiculous questions to ask a digital project manager:

1. Natalie, does this link work?

I don’t know, click it and find out.


2. Natalie, how do I take a screenshot?

Ok, I suppose I can’t fault folks too badly for this one. However, after it’s been explained more than once, and there are literally thousands of webpages out there also explaining the process. Sometimes you gotta learn how to catch your own fish.


3. Natalie, what is a flow chart?

This isn’t even specific to a digital project, but you try explaining a visual comprised of arrows and boxes to your superior and try not to sound condescending.


4. Natalie, here is a word document with the pictures pasted in…will that work?

Luckily I know how to save images from word documents, or take a screenshot, either way required more steps than necessary to get the pictures from point A (you) to point B (me).


5. Natalie, what do you mean by ‘internet browser window’?

If we try to deduce the meaning of ‘internet browser window’ SAT style, we’d probably break it down word-by-word. We know what the internet is of course, so ‘browser’ must mean ‘to browse’ the internet. And window, well, I’d hope you didn’t think I was referring to the physical window in your home.

Granted I don’t expect folks to really know (though they should) that multiple internet browsers exist (Internet Explorer (IE), Firefox, Safari, Chrome…to name a few), but I wish they knew that multiple internet browsers exist. Why? Well websites don’t always play nice in each browser, so 9 times out of 10 the first question I ask you when you report a problem is A) Mac or PC and B) What browser are you using? Without these two facts to start recreating your problem, I’m pretty much left in the dark.

That said, what knowledge I do have of the internet I seriously lack in phone usage. For maybe the 5th time in the past 30 days I’ve dialed into conference calls without remembering that I am the moderator. Nothing like sitting with everyone listening to the same classical score for 10 minutes and not feeling like a total tool.